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When temperatures drop below freezing, water in exposed pipes can freeze, expand and split the pipe, with the flood arriving when it thaws. Prevention is far cheaper than the repair and the water damage.

Protect exposed pipes

Insulate pipes in unheated areas, cellars, garages, near external walls and in second homes. Foam pipe lagging is inexpensive and easy to fit.

Keep a little heat on

If you leave a flat empty in winter, keep the heating on low rather than off completely. A background temperature stops the pipes from freezing.

Know where your stopcock is

If a pipe does burst, being able to shut the water off instantly limits the damage. Find your main valve now, before you need it, and make sure it turns.

Before a long trip

  • Keep the heating ticking over on a frost setting.
  • Consider draining the system if the flat will be cold and empty for weeks.
  • Ask a neighbour to check in during a hard freeze.

If you spot a frozen pipe, do not thaw it with a naked flame. Call us, we can thaw it safely and check for damage before it bursts.

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